Defence Gateway Mod Help desk - Resolve your Problem in 2 Minutes

Defence gateway is a private dedicated site, which can only be accessed by defence staff, military personnel only, irrespective of rank. The defence gateway is the most impressive and helpful smartphone launched for defence personnel.

Defence Gateway

Anyone serving in a defence job could become a casualty at any time regardless of rank and services. The casualty can happen in training accidents or illness and natural causes. When a person is joining a defence job, they are giving their lives for the country. After that, taking care of their lives, families are the responsibilities of the government.

Just because of this, the government has decided to launch a smartphone app, i.e., a defence gateway where the person can save their details like emergency contact number, home address, family members, and emergency contact.

What is the Defence gateway?

Defence Gateway is a personal defence application that is only used by service personnel. This app is easy and free to download. All the information stored in this app is more secure from the external world held in a dedicated server.


Which is assessed and managed by the Defence Tech Department of a country. In this app, a person can store and retrieve the security information between the two.


It is mandatory to update or check information on the Defence gateway before deployment. This information is essential for the service personnel and his family. If the family is in an emergency and wants to contact him, then the family can send message information to him.


If there is any casualty, then the government will quickly inform their family. The family is an essential part of any person's life, so in my opinion, whatever happened to you, your family should be the first to contact you.

Defence gateway Mod Work

This is handled and managed by dedicated organizations working on emergency management 24 hours, seven days a week, 365 days a year.


Ensure all the information provided in the application regarding the emergency contact and all other mandatory details are accurate and submitted at the joint casualty and compassionate center. 


Suppose you want to know more about the application or any questions. In that case, you can request according to the cycle of command to the commander at all levels and follow the instructions carefully. It would be best to ask your commander for any critical support, no matter how minor it is.


The organization that is taking care of you and your family is a very dynamic organization that works every second. It receives an average of 100 - 150 calls in a day to support your family or your loved ones. Communication occurs from all over the world.


Last year the organization managed almost 2000 cases of service personnel in terms of casualty. 


The Joint Personnel Administration System (JPA) always has your up to date record. you have to inform JPA when you updated your details like

  • Getting married
  • Childbirth
  • Changing your home.
  • Divorcing.
  • Shifting to a new unit.

The emergency contact should be among the close family member, parents, friends, other family members. You may change the details or update the details at any time.


For all the married personals, the contact details should be of your wife or husband because he/she should be the first person to inform. In the case of unmarried personnel, the contact details should be your closest bloodline relative.


How to Register in Defence Gateway

Defence Gateway Login
  • There you will be able to see a link. Click on it.
  • It will redirect you to the official webpage.
  • There at the bottom, you will be able to see a create account option.

Defence Gateway Login
  • Next, It will ask for Identification Number. Select the option Yes/NO.
How to Register in Defence Gateway
  • If you have your valid service number, Click on Yes and Fill mandatory information like:
    • First Name
    • Last Name
    • MoD Issued Service Number
    • DOB (Date of Birth)
    • Choose your Password and Enter again to confirm.
    • Email address
    • Select one Security Question.
Registration Form

The security question will help you to reset your account password in case you don't remember it.


Defence Gateway Login Step by step Process:

Once you have successfully registered and created an account, you have to follow the steps below to log in to my account section. It would be best if you had your username and password to login into Defence Gateway.

  • Visit the official website here
  • There you have to Enter your Username and password.
Defence Gateway Login Step by step Process:
  • Next click on sign in. It will redirect to your my account section.

Forgot Password - Reset your password by Yourself.

Need help to reset your password? We can help you to recover your old account. Things required are your registered email address or username if you remember it.

  • Head towards the forgot password page. Click on the below button.
  • There you have to enter your username or service number.
Forgot Password
  • Next, click on Submit.
  • It Will asks for your registered email address.
  • Enter your Email address.
  • It will send a verification link to your email address.
  • Click on the link and Enter your New Password.

How to Unlock your Old Defence Gateway Account.

Reset the password of your account and unlock your account are different things. In case of the password reset, the link is sent to the registered email address. And in case of unlocking your account, you have a request for it.

  • First of all, You have to visit the official website.
  • Look for the Unlock account option.
Unlock your Old Defence Gateway Account
  • Enter your Username or Email address.
  • Click on the submit option.
  • It will send a request to the administrator.

Frequently Asked Questions on Defense Gateway Mod

How do I reset my gateway Defence password?

To reset your password, you have to visit the official website. There you have to click on the Login button. At the bottom of your screen, click on Can't sign in. It will redirect you to the forgot password page. Now enter your username, and you will receive a link to your registered email address. Once you clicked on the link there, you have to enter your new password.

How do I get my p60 from Defence Gateway?

You need to log in to my account; from there, you can access P60 using an internet connection. When you have already login to your account, then visit this https://services.defencegateway.mod.uk/myadmin/p60.

What is JPA in the army?

JPA is (Joint Personnel Administration) a personal database system used by the country's forces. It is based on intranet connectivity, which is used to access the services throughout the internet.

What is the Defence Gateway?

Defence gateway is an official application for the service personnel. Where you can access through an internet connection via connect. You required an identification number to log in and access the features of the app.

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